The general terms governing Veltar services.

1. Acceptance of terms

By accessing Veltar.net, submitting an inquiry, paying an intake deposit, approving a proposal, paying an invoice, or using Veltar services, you agree to these Terms of Service and any applicable written proposal, invoice, scope, or agreement.

If you are acting for a campaign, committee, business, organization, candidate, or other person, you represent that you have authority to request the work and agree to the applicable terms on that party’s behalf.

2. Website information

Website descriptions, package prices, examples, availability statements, and other information are general and may change. Website content does not by itself create a client relationship, guarantee acceptance of a project, reserve production capacity, or establish a final project scope.

3. Project review and acceptance

Veltar may accept, decline, pause, limit, or discontinue project intake at its discretion. A project is not accepted merely because an inquiry or intake deposit is submitted. A project is accepted only when Veltar confirms acceptance or the parties otherwise enter a written project agreement.

Project intake may pause once active client capacity is reached.

4. Scope, pricing, and outside costs

Services are limited to the deliverables stated in the applicable package, proposal, invoice, scope, or agreement. Work outside the stated scope may require a revised price, added payment, or separate agreement.

Unless expressly included in writing, package and design prices do not include printing, postage, advertising spend, filing fees, domain registration, premium software, stock assets, paid plugins, third-party subscriptions, payment processing fees, voter data, or other outside costs.

5. Payments

Payments are due according to the applicable checkout page, invoice, proposal, or written agreement. Veltar may require deposits, milestone payments, or full payment before beginning, continuing, launching, transferring, or delivering work.

Veltar may pause work, withhold final files, withhold launch or transfer, suspend support, or terminate a project when payment is late, disputed, reversed, charged back, or otherwise not received as agreed.

6. Client responsibilities

The client is responsible for providing accurate, lawful, complete, and timely content, instructions, approvals, access, links, disclaimers, committee information, payment-platform information, and other materials needed for the project.

The client represents that it owns or has permission to use all names, logos, photographs, text, endorsements, mailing data, trademarks, and other materials supplied to Veltar. The client remains responsible for factual accuracy, legal compliance, campaign-finance compliance, required disclaimers, authorization language, mailing rules, election law, and final approval of all public-facing content.

7. Timelines, delays, and revisions

Any timeline is an estimate unless expressly guaranteed in writing. Veltar is not responsible for delay caused by missing content, delayed approvals, changed instructions, third-party services, platform outages, printer or postal delays, payment issues, force majeure, or circumstances outside Veltar’s reasonable control.

Revisions are limited to the amount and type included in the applicable scope. Requests that alter the approved direction, add deliverables, replace supplied content, or exceed included revisions may be treated as additional work.

8. Approvals and final responsibility

The client must review names, offices, dates, addresses, phone numbers, links, prices, disclaimers, photographs, spelling, factual statements, dimensions, mailing information, and all other details before approval. Client approval authorizes Veltar to proceed with delivery, launch, export, printing preparation, or other stated next steps.

Veltar is not responsible for errors the client approved or failed to identify during the provided review opportunity.

9. Intellectual property and working files

Unless a written agreement states otherwise, Veltar retains ownership of its pre-existing materials, methods, templates, systems, reusable components, source files, working files, drafts, unused concepts, and general know-how.

After full payment, the client receives the rights to use the final approved deliverables for the agreed campaign, business, organization, or purpose, subject to any third-party licenses. Editable source or working files are not included unless expressly stated in writing.

10. Portfolio and attribution

Unless the client and Veltar agree otherwise in writing, Veltar may identify completed public work as part of its portfolio and may display publicly released deliverables for the limited purpose of showing Veltar’s work. Veltar will not intentionally disclose nonpublic campaign strategy, private credentials, or confidential client information as portfolio material.

11. Third-party services

Veltar may connect or prepare materials for third-party services such as Hostinger, domain registrars, payment processors, campaign donation platforms, printers, mailing vendors, email providers, social networks, or analytics tools. Third-party services are governed by their own terms, availability, prices, and policies. Veltar is not responsible for third-party outages, account decisions, policy changes, suspensions, rejections, delivery failures, security incidents, or other acts or omissions.

12. No performance guarantee

Veltar does not guarantee election outcomes, fundraising, sales, donations, voter response, conversion rates, advertising results, search rankings, media coverage, website traffic, printing or postal delivery dates, or any other specific result.

13. Disclaimer and limitation of liability

Services and website information are provided to the fullest extent permitted by law without warranties not expressly stated in a written agreement. Veltar is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages, lost profits, lost opportunities, lost data, reputational harm, election results, or third-party claims arising from the website or services.

To the fullest extent permitted by applicable law, Veltar’s total liability arising out of or relating to the services will not exceed the total fees actually paid to Veltar for the specific service giving rise to the claim.

14. Indemnification

To the fullest extent permitted by law, the client agrees to defend, indemnify, and hold Veltar harmless from claims, liabilities, losses, costs, and reasonable expenses arising from client-provided content, client instructions, legal or regulatory noncompliance, infringement allegations relating to client materials, misuse of deliverables, or the client’s breach of these terms.

15. Termination

Veltar may pause or terminate services for nonpayment, abusive or unlawful conduct, material changes in scope, failure to provide required information, suspected fraud, legal or platform risk, or breach of these terms. Upon termination, amounts already earned, completed work, committed outside costs, and nonrefundable payments remain due.

16. Governing law and venue

These terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. To the extent a dispute may be brought in court, the parties consent to the state or federal courts serving Rutherford County, Tennessee, except where applicable law requires otherwise.

17. Severability and waiver

If any provision is found unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

18. Changes to these terms

Veltar may update, revise, replace, or amend these Terms of Service at any time. Changes apply prospectively from the posted effective date unless a project-specific written agreement provides otherwise.

19. Contact

For terms or service questions, contact Veltar at Hello@veltar.net or (615) 663-8562.